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Ca etrust not updating

You can get malwarebytes for free at: updated, reboot into Safe Mode (F8 at startup) and run a scan.There is also a trusted and free utility that shows you what programs are configured to run during system bootup or login, and shows you the entries in the order Windows processes them.From the Task Manager, I can see this EXE ran for approximately 10 seconds and then terminated.The following message was then logged: Time Type Code Description 11/5/2007 AM Information 0 The distribution program started incoming redistribution update. I currently have etrust Anti Virus 7.1 on my machine.The computer has been turned off for a while and when I turned it on yesterday, Windows Security Center said that my Virus Protection is "OUT OF DATE".

We just added two Windows 7 Professional (32 bit) machines to the network.

I tried updating the definitions manually by right-clicking the e Trust ITM tray icon and clicking Download Updates Now and also restarting the e Trust ITM services – both to no avail.

In looking at the e Trust Distribution Events log, I noticed that the following message had been logged several times a day since the last server reboot: Rather than rebooting the server (and causing a disruption to everybody in the office), I found that manually launching (located at C:\Program Files\CA\Shared Components\Scan Engine) did the trick.

No problem, I downloaded the latest signature files from Computer Associates, it said it installed the latest, however the Security Center warning still remains the same. :( I've done a lot of "cleaning", I've ran SDFix.exe, with no luck. I've only seen this situation occur with a virus or malware (in particular the Security 2009 malware).

I've looked at the latest Signature Version Etrust is using, and it shows the Last Update from two weeks ago. I've tried to go through the Hijackthis log carefully and nothing is sticking out that I can see as foreign. Have you tried starting your PC in safe mode and then running your antivirus?


  1. Apr 12, 2010 eTrust AntiVirus & Pest Patrol not. Stop the eTrust ITM Services CA Pest Patrol. list and deselect "eTrust ITM Common" from updating.

  2. Etrust 7.1 not "updating" Hello experts. No problem, I downloaded the latest signature files from Computer Associates, it said it installed the latest.

  3. Can you please explain how to use and implement eTrust Directory Password Policy. using CA Directory. section apply even when updating someone.

  4. The virus definitions for one of our internal servers running Computer Associates eTrust ITM v8.0 hadn’t been updated since the last time we rebooted the server.

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